Incoming international students and the library: a survey

Purpose To assess incoming international students' library and computer experience before coming to the US, and to determine their current library needs. Design/methodology/approach A study was undertaken to assess incoming international students' exposure to libraries, computer literacy skills, and to determine their library needs. Results from a survey conducted in August 2003 include demographic information about incoming students, computer and library use before coming to the US, library concepts that are new to them, and opinions about the library. Findings Survey results show that international students arrive in the US with high levels of computer literacy and that most incoming students have used a library in their home country. Findings suggest that international students would benefit from specialized library information competence and orientation programs. Research limitations/implications This study was conducted just over 3 weeks after the Dr Martin Luther King, Jr Library opened its doors. Thus, student survey responses were collected during an unsettled period. While students perceive themselves as understanding library terminology, no testing was conducted to confirm this. Further study is needed to determine the extent of their knowledge of library terms and jargon. Practical implications Survey results have led to the implementation of library programs that support the information competence, retention and academic success of international students. Originality/value Few studies include the international students themselves to determine their library and educational needs. This study offers a current view of the library needs of international students as they perceive them.