2010Unpublished venueRequires access

Usability Heuristics as an assessment parameter: For performing Usability Testing

Afifa Lodhi

Open publisher page 48 citations

Abstract

As the field of Usability Engineering gains more importance day by day, the phenomenon of testing the Usability of software and hardware products is becoming popular too. But, in presence of so many usability testing techniques, selecting an assessment parameter for performing usability testing is considered to be a great challenge for testers. The aim of this research is to suggest usability heuristics as an assessment parameter to Usability testing. To achieve the aim and objectives of this research, renowned Usability expert Jakob Nielsen's 10 Usability Heuristics have been chosen for assessing usability of some public sectors universities websites. In the second step, by using these Heuristics as an assessment parameter, Usability Survey and Heuristic Evaluation techniques are applied on these websites. It has been found that Heuristics are key attributes of software products and considered good measuring parameters to assess usability. Meanwhile this research is also a contribution towards rating the Usability of some academic websites. And hence, in this research, Usability Heuristics have been chosen as an assessment parameter for performing Usability Testing.

About this research paper

What this paper is about

As the field of Usability Engineering gains more importance day by day, the phenomenon of testing the Usability of software and hardware products is becoming popular too. But, in presence of so many usability testing techniques, selecting an assessment parameter for performing usability testing is considered to be a great challenge for testers. The aim of this research is to suggest usability heuristics as an assessment parameter to Usability testing. To achieve the aim and objectives of this research, renowned Usability expert Jakob Nielsen's 10 Usability Heuristics have been chosen for assessing usability of some public sectors universities websites. In the second step, by using these Heuristics as an assessment parameter, Usability Survey and Heuristic Evaluation techniques are applied on these websites. It has been found that Heuristics are key attributes of software products and considered good measuring parameters to assess usability. Meanwhile this research is also a contribution towards rating the Usability of some academic websites. And hence, in this research, Usability Heuristics have been chosen as an assessment parameter for performing Usability Testing.

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OpenAlex reports 48 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

As the field of Usability Engineering gains more importance day by day, the phenomenon of testing the Usability of software and hardware products is becoming popular too. But, in presence of so many usability testing techniques, selecting an assessment parameter for performing usability testing is considered to be a great challenge for testers. The aim of this research is to suggest usability heuristics as an assessment parameter to Usability testing. To achieve the aim and objectives of this research, renowned Usability expert Jakob Nielsen's 10 Usability Heuristics have been chosen for assessing usability of some public sectors universities websites. In the second step, by using these Heuristics as an assessment parameter, Usability Survey and Heuristic Evaluation techniques are applied on these websites. It has been found that Heuristics are key attributes of software products and considered good measuring parameters to assess usability. Meanwhile this research is also a contribution towards rating the Usability of some academic websites. And hence, in this research, Usability Heuristics have been chosen as an assessment parameter for performing Usability Testing.

Key concepts: Usability, Heuristic evaluation, Usability engineering, Usability inspection, Usability lab, Computer science, Web usability, Usability goals

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