1971•The Journal of Nervous and Mental DiseaseRequires access

MACHINE-MEDIATED INTERVIEWING

Franklin Dennis Hilf, Kenneth Mark Colby, David Canfield Smith, William K. Wittner, William Hall

Open publisher page 17 citations

Abstract

Machine-mediated interviewing is a technique of psychiatric interviewing in which patient and interviewer communicate by means of remotely located teletypes. Messages are transmitted from one teletype to another by means of a computer. Advantages of non-nonverbal communication in the study of the psychiatric interview and in the development of a computer program designed to conduct psychiatric interviews are discussed. Excerpts from representative interviews with different patients are reproduced; seven of the interviews were conducted with a hospitalized mute patient who, after the fifth interview, began to use spoken language for communication. This novel technique is suggested for patients who are unable to participate in the usual vis-à-vis interview.

About this research paper

What this paper is about

Machine-mediated interviewing is a technique of psychiatric interviewing in which patient and interviewer communicate by means of remotely located teletypes. Messages are transmitted from one teletype to another by means of a computer. Advantages of non-nonverbal communication in the study of the psychiatric interview and in the development of a computer program designed to conduct psychiatric interviews are discussed. Excerpts from representative interviews with different patients are reproduced; seven of the interviews were conducted with a hospitalized mute patient who, after the fifth interview, began to use spoken language for communication. This novel technique is suggested for patients who are unable to participate in the usual vis-à-vis interview.

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OpenAlex reports 17 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Machine-mediated interviewing is a technique of psychiatric interviewing in which patient and interviewer communicate by means of remotely located teletypes. Messages are transmitted from one teletype to another by means of a computer. Advantages of non-nonverbal communication in the study of the psychiatric interview and in the development of a computer program designed to conduct psychiatric interviews are discussed. Excerpts from representative interviews with different patients are reproduced; seven of the interviews were conducted with a hospitalized mute patient who, after the fifth interview, began to use spoken language for communication. This novel technique is suggested for patients who are unable to participate in the usual vis-à-vis interview.

Key concepts: Interview, Nonverbal communication, Psychiatric interview, Psychology, Communication skills, Semi-structured interview, Applied psychology, Medical education

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