1994Journal of Information TechnologyRequires access

Coping with information technology? How British executives perceive the key information systems management issues in the mid-1990s

Robert D. Galliers, Yasmin Merali, Laura Spearing

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Abstract

Survey research amongst senior information systems (IS) and non-IS executives in UK organizations was conducted in order to identify their views as to the most important and problematic issues they face in managing information systems. The survey mirrored similar research that has been undertaken in the USA and elsewhere, thus enabling international comparisons in the future. The aim of this paper is to provide comparisons of (i) the views expressed by IS executives vis à vis those with a ‘non-IS’ role and (ii) the findings of this study with those of a previous similar British study undertaken in 1987.

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What this paper is about

Survey research amongst senior information systems (IS) and non-IS executives in UK organizations was conducted in order to identify their views as to the most important and problematic issues they face in managing information systems. The survey mirrored similar research that has been undertaken in the USA and elsewhere, thus enabling international comparisons in the future. The aim of this paper is to provide comparisons of (i) the views expressed by IS executives vis à vis those with a ‘non-IS’ role and (ii) the findings of this study with those of a previous similar British study undertaken in 1987.

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OpenAlex reports 109 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Survey research amongst senior information systems (IS) and non-IS executives in UK organizations was conducted in order to identify their views as to the most important and problematic issues they face in managing information systems. The survey mirrored similar research that has been undertaken in the USA and elsewhere, thus enabling international comparisons in the future. The aim of this paper is to provide comparisons of (i) the views expressed by IS executives vis à vis those with a ‘non-IS’ role and (ii) the findings of this study with those of a previous similar British study undertaken in 1987.

Key concepts: Soft systems methodology, Strategic information system, Information system, Management information systems, Coping (psychology), Knowledge management, Information technology, Information management

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