Taking on webRTC in an enterprise
Alan B. Johnston, John Yoakum, Kundan Singh
Abstract
Alan B. Johnston, John Yoakum, Kundan Singh
Abstract
WebRTC, Web Real-Time Communications, will have a major impact on enterprise communications, as well as consumer communications and their interactions with enterprises. This article illustrates and discusses a number of issues that are specific to WebRTC enterprise usage. Some of these relate to security: firewall traversal, access control, and peer-to-peer data flows. Others relate to compliance: recording, logging, and enforcing enterprise policies. Additional enterprise considerations relate to integration and interoperation with existing communication infrastructure and session-centric telephony systems.
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WebRTC, Web Real-Time Communications, will have a major impact on enterprise communications, as well as consumer communications and their interactions with enterprises. This article illustrates and discusses a number of issues that are specific to WebRTC enterprise usage. Some of these relate to security: firewall traversal, access control, and peer-to-peer data flows. Others relate to compliance: recording, logging, and enforcing enterprise policies. Additional enterprise considerations relate to integration and interoperation with existing communication infrastructure and session-centric telephony systems.
Key concepts: WebRTC, Interoperation, Computer science, Firewall (physics), Voice over IP, Interoperability, Computer security, The Internet