Pekka Kaarela, M Varjola, L.P.J.J. Noldus, Alexander Artikis
Abstract
For public transport authorities, the most important aspects for operations are passenger satisfaction and safety. Based on surveys, passengers regard punctuality as the most important aspect, which makes it an important factor of passenger satisfaction for the operators [10].
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For public transport authorities, the most important aspects for operations are passenger satisfaction and safety. Based on surveys, passengers regard punctuality as the most important aspect, which makes it an important factor of passenger satisfaction for the operators [10].
Key concepts: Punctuality, Public transport, Transport engineering, Business, Computer science, Engineering