Performance Management: A New Perspective

Describes an approach to performance management incorporating case studies of BP and Ford as examples of good practice. Argues that a different approach to performance management is required in the 1990s which incorporates both task and behavioural objectives drawn from the organization′s mission and values respectively, and is aimed at line managers and HR professionals – who are more used to the management by objectives (MBO) type schemes of the 1980s no longer appropriate for the 1990s.