The Role of Active Listening in Teacher–Parent Relations and the Moderating Role of Attachment Style

This study tested the perceived effectiveness of “Listening-Ask questions-Focus on the issue–Find a first step” method (McNaughton et al., 2008) in a parent–teacher conversation using a scenario study (N = 208). As expected, a scenario based on this method compared with a scenario of a conversation omitting the four steps of the method was perceived both by teachers and parents as more effective (d = 1.43). Moreover, it was hypothesized that the effectiveness of this listening method would be found largely among secure participants. Indeed, the findings suggested that anxious people were less sensitive to the manipulation. Research hypotheses regarding avoidant attachment style were not supported, suggesting that more research is needed to better understand the moderating role of attachment style.