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2007•Global Journal of Social SciencesOpen access

Universal banking and the Nigerian banking sector

Ifuero Osad Osamwonyi, Francis Kehinde Emeni

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Abstract

In this study we propose that there is a positive relationship between the variables (growth, effective customer service, size of a bank) and universal banking in Nigeria. In support of this proposition, we employed empirical evidence in the investigation. From the result, it was discovered that the size (net assets and market share) has little or no bearing with universal banking. On the other hand, a positive relationship was established between universal banking and effective customer's service, and growth in the Nigerian banking sector. The conclusion was that, universal banking has a positive impact on the Nigerian banking sector and the larger Nigerian economy.Global Journal of Social Sciences Vol. 6 (1) 2007: pp. 31-36

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In this study we propose that there is a positive relationship between the variables (growth, effective customer service, size of a bank) and universal banking in Nigeria. In support of this proposition, we employed empirical evidence in the investigation. From the result, it was discovered that the size (net assets and market share) has little or no bearing with universal banking. On the other hand, a positive relationship was established between universal banking and effective customer's service, and growth in the Nigerian banking sector. The conclusion was that, universal banking has a positive impact on the Nigerian banking sector and the larger Nigerian economy.Global Journal of Social Sciences Vol. 6 (1) 2007: pp. 31-36

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Available abstract

In this study we propose that there is a positive relationship between the variables (growth, effective customer service, size of a bank) and universal banking in Nigeria. In support of this proposition, we employed empirical evidence in the investigation. From the result, it was discovered that the size (net assets and market share) has little or no bearing with universal banking. On the other hand, a positive relationship was established between universal banking and effective customer's service, and growth in the Nigerian banking sector. The conclusion was that, universal banking has a positive impact on the Nigerian banking sector and the larger Nigerian economy.Global Journal of Social Sciences Vol. 6 (1) 2007: pp. 31-36

Key concepts: Business, Retail banking, Banking industry, Universal service, Tertiary sector of the economy, Service (business), Financial system, Marketing

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