Delineating IT Resources and Capabilities to Obtain Competitive Advantage and Improve Firm Performance
Rafi Ashrafi, John M. Mueller
Abstract
Rafi Ashrafi, John M. Mueller
Abstract
This article develops a research model of the relationships between IT resources, IT capabilities, IT competitive advantage, and the financial performance of an organization. This model is empirically tested with data collected from IT managers and executives in the U.S. The results suggest that while tangible IT resources offer little competitive advantage, intangible IT resources are positively associated with IT capabilities that ultimately lead to IT competitive advantage and the improved financial performance of the organization.
OpenAlex reports 65 citations for this work. Citation counts describe recorded attention and do not establish research quality.
A contribution statement is not available in the OpenAlex record.
Method details are not available in the OpenAlex metadata.
Findings are not separately available in the OpenAlex metadata.
Limitations are not available in the OpenAlex metadata.
Application details are not available in the OpenAlex metadata.
This article develops a research model of the relationships between IT resources, IT capabilities, IT competitive advantage, and the financial performance of an organization. This model is empirically tested with data collected from IT managers and executives in the U.S. The results suggest that while tangible IT resources offer little competitive advantage, intangible IT resources are positively associated with IT capabilities that ultimately lead to IT competitive advantage and the improved financial performance of the organization.
Key concepts: Competitive advantage, Business, Industrial organization, Knowledge management, Resource-based view, Computer science, Marketing