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2006•International Journal of Information Systems and Change ManagementRequires access

The role of information technology in supply chain integration

Antony Paulraj, Injazz J. Chen, Chen H. Chung

Open publisher page 14 citations

Abstract

Firms face a new challenge in integrating the various activities of the supply chain by moving away from vertical integration and towards outsourcing. Supplier integration and logistics integration are two most important types of integration in Supply Chain Management (SCM). In this study, we evaluate the effects of the use of different Information Technologies (ITs) on these two types of the supply chain integration. A cross-sectional mail survey was used to collect empirical data. The results provide empirical evidence supporting the fact that IT facilitates the supplier as well as logistics integration.

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What this paper is about

Firms face a new challenge in integrating the various activities of the supply chain by moving away from vertical integration and towards outsourcing. Supplier integration and logistics integration are two most important types of integration in Supply Chain Management (SCM). In this study, we evaluate the effects of the use of different Information Technologies (ITs) on these two types of the supply chain integration. A cross-sectional mail survey was used to collect empirical data. The results provide empirical evidence supporting the fact that IT facilitates the supplier as well as logistics integration.

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OpenAlex reports 14 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Firms face a new challenge in integrating the various activities of the supply chain by moving away from vertical integration and towards outsourcing. Supplier integration and logistics integration are two most important types of integration in Supply Chain Management (SCM). In this study, we evaluate the effects of the use of different Information Technologies (ITs) on these two types of the supply chain integration. A cross-sectional mail survey was used to collect empirical data. The results provide empirical evidence supporting the fact that IT facilitates the supplier as well as logistics integration.

Key concepts: Supply chain, Supply chain management, Outsourcing, Business, Empirical research, Process management, Information integration, System integration

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