Procedures, Instructions, and Specifications: A Challenge in Audience Analysis
Mary M. Lay
Abstract
Mary M. Lay
Abstract
Procedures, instructions, and specifications demand precise and imaginative audience analysis. Although these three communications tasks ask an audience to participate in an operation, the specific purpose and audience of each is unique. Recognizing this uniqueness provides the technical communications teacher with challenging student assignments and the technical writer and editor with useful questions to ask in analyzing these audiences. This article describes the audiences that read procedures, instructions, and specifications, provides examples of each communication task, suggests assignments in each for technical communications teachers, and lists questions for technical writers and editors to ask about audiences of each task.
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Procedures, instructions, and specifications demand precise and imaginative audience analysis. Although these three communications tasks ask an audience to participate in an operation, the specific purpose and audience of each is unique. Recognizing this uniqueness provides the technical communications teacher with challenging student assignments and the technical writer and editor with useful questions to ask in analyzing these audiences. This article describes the audiences that read procedures, instructions, and specifications, provides examples of each communication task, suggests assignments in each for technical communications teachers, and lists questions for technical writers and editors to ask about audiences of each task.
Key concepts: Ask price, Audience analysis, Technical communication, Task (project management), Technical writing, Computer science, Target audience, Multimedia