2008•Proceedings of SPIE, the International Society for Optical Engineering/Proceedings of SPIERequires access
Quality assurance and management in microelectronics companies: ISO 9000 versus Six Sigma
Razvan Lupan, Abdessamad Kobi, Christian Robledo, Ioan C. Bacivarov, Angelica Bacivarov
Open publisher page 1 citations
Abstract
A strategy for the implementation of the Six Sigma method as an improvement solution for the ISO 9000:2000 Quality Standard is proposed. Our approach is focused on integrating the DMAIC cycle of the Six Sigma method with the PDCA process approach, highly recommended by the standard ISO 9000:2000. The Six Sigma steps applied to each part of the PDCA cycle are presented in detail, giving some tools and training examples. Based on this analysis the authors conclude that applying Six Sigma philosophy to the Quality Standard implementation process is the best way to achieve the optimal results in quality progress and therefore in customers satisfaction.