1991•The Journal of Social PsychologyRequires access

Managers' Attendance and the Effectiveness of Small Work Groups: The Case of Quality Circles

Thomas Li‐Ping Tang, Peggy Smith Tollison, Harold D. Whiteside

Abstract

Managers' attendance and the effectiveness of small work groups were examined by using the archival data of 47 quality circles (QCs) in the United States over a 3-year period. The results showed that upper-management attendance was related to members' participation (attendance rate at group meetings and group membership). Middle-management attendance was related to groups' problem-solving activities (the number of projects attempted and cost savings). Lower-management attendance was not related to groups' problem-solving activities.

About this research paper

What this paper is about

Why it matters

OpenAlex reports 12 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

Key concepts: Attendance, Work (physics), Quality (philosophy), Psychology, Operations management, Engineering, Economics, Economic growth