Organizational development in a non-profit organization in India: A cultural perspective

The paper provides a diagnostic analysis of culture change requirement in a nonprofit organization in India. The organizational development exercise was based on engagement with the organization over a two month period involving in depth interviews and participant observation. The Organizational Culture Assessment Inventory (OCAI) developed by Cameron and Quinn (1999) was used to diagnose current and preferred culture profiles as reported by employees of the organization. Significant difference was observed between current and preferred culture of the organization and results indicate a need for culture change. There was a call for a shift in organizational culture from hierarchical to market form. The paper offers a comprehensive view of organizational diagnostic processes involving culture assessment and contributes to the somewhat limited application of organizational development in nonprofit and developmental organizations.