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2014•The Journal of Academic LibrarianshipRequires access

Delivering Virtual Reference Services on the Web: An Investigation into the Current Practice by Academic Libraries

Sharon Q. Yang, Heather Dalal

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Key concepts: World Wide Web, Phone, Computer science, Digital reference, Vendor, Service (business), Academic library, Terminology

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Delivering Virtual Reference Services on the Web: An Investigation into the Current Practice by Academic Libraries — Research Paper | ScholarLens