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Research on Driving Forces Model and System Construction of Service Innovation - Based on Value Chain Theory

Jingmin Zhang, Yanqiu Lü, Huijun Wang

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Abstract

The rise and development of the service industry depend on the competitiveness of service enterprises, and service innovation is the source and power of the competitiveness of enterprises. In this paper, knowledge management theory is quoted to explain the formation of service innovation, and then it takes the value chain theory as a research perspective, through an analysis of the value chain of service enterprises, builds a service innovation system of service business, and finally takes a performance evaluation of service innovation.

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What this paper is about

The rise and development of the service industry depend on the competitiveness of service enterprises, and service innovation is the source and power of the competitiveness of enterprises. In this paper, knowledge management theory is quoted to explain the formation of service innovation, and then it takes the value chain theory as a research perspective, through an analysis of the value chain of service enterprises, builds a service innovation system of service business, and finally takes a performance evaluation of service innovation.

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Available abstract

The rise and development of the service industry depend on the competitiveness of service enterprises, and service innovation is the source and power of the competitiveness of enterprises. In this paper, knowledge management theory is quoted to explain the formation of service innovation, and then it takes the value chain theory as a research perspective, through an analysis of the value chain of service enterprises, builds a service innovation system of service business, and finally takes a performance evaluation of service innovation.

Key concepts: Service innovation, Service (business), Value chain, Business, Value (mathematics), Service system, Industrial organization, Service design

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