Linking Empowerment and Job Enrichment to Turnover Intention: The Influence of Job Satisfaction

Because of the increasing turnover rate in government organizations and the fact that turnover induces costs, both managers and scholars need to better understand the factors affecting turnover among public employees. Using the 2006 General Social Survey (GSS) data, this study examines the complex causal paths between empowerment, job enrichment, job satisfaction, and turnover intention. We argue that job satisfaction plays an important role in explaining turnover intention among public employees. Empowerment is significantly indirectly related to turnover intention through its impact on job satisfaction. Likewise, job enrichment is also significantly indirectly related to turnover intention through its impact on job satisfaction.