Consideration of Customer Requirements in the Design Engineering of Intralogistic Systems by Multicriterial Analysis

The reliability of conveyor systems is the main requirement because of the high consequential costs in case of malfunction of intralogistic systems. In order to ensure this claim manufacturers react with robust modules of which these systems are composed. The consequence of this is that the design of intralogistic systems is not adapted to customer requirements. To develop a basis on which continuous conveyors can be designed, three Response Surface Models based on measurands have been worked out. With the help of a statistical software the response values of the models have been optimised.