2011•Journal of Air Transport ManagementRequires access

Assessing how service quality, airline image and customer value affect the intentions of passengers regarding low cost carriers

Keng‐Chieh Yang, Tsui‐Chuan Hsieh, Hendrik Li, Chyan Yang

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Key concepts: Low-cost carrier, Service quality, Structural equation modeling, Affect (linguistics), Marketing, Business, Service (business), Value (mathematics)

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