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User Reactions to Online Catalogs: An Exploratory Study

Carole Weiss Moore

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Abstract

An Exploratory StudyDesigners of online library catalogs can benefit from the experience of the first libraries to test public access systems.In this study, use of four such online catalogs was observed.Success-failure rates were compared and user opinions analyzed.Results were consistent in all systems: user reaction was overwhelmingly favorable compared to manual catalogs, and improved subject access was considered the greatest need.Several common problems emerged in the display and access systems.

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An Exploratory StudyDesigners of online library catalogs can benefit from the experience of the first libraries to test public access systems.In this study, use of four such online catalogs was observed.Success-failure rates were compared and user opinions analyzed.Results were consistent in all systems: user reaction was overwhelmingly favorable compared to manual catalogs, and improved subject access was considered the greatest need.Several common problems emerged in the display and access systems.

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Available abstract

An Exploratory StudyDesigners of online library catalogs can benefit from the experience of the first libraries to test public access systems.In this study, use of four such online catalogs was observed.Success-failure rates were compared and user opinions analyzed.Results were consistent in all systems: user reaction was overwhelmingly favorable compared to manual catalogs, and improved subject access was considered the greatest need.Several common problems emerged in the display and access systems.

Key concepts: Computer science, World Wide Web, Exploratory research, Information retrieval, Data science, Sociology, Anthropology

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