1992•Journal of the Operational Research SocietyRequires access

Creative Problem Solving: Total Systems Intervention.

Ann Rosemary Taket, Robert L. Flood, Michael C. Jackson

Abstract

In this brief chapter, I outline a methodology that can be used by those who wish to follow the philosophy and principles of critical systems thinking. This methodology is known as total systems intervention (TSI); it is dealt with at book length in Flood and Jackson (1991a). This account draws heavily on Chapter 3 of that book.

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Key concepts: Intervention (counseling), Systems thinking, Epistemology, Management science, Computer science, Engineering ethics, Sociology, Psychology