DOES PERCEIVED ORGANIZATIONAL SUPPORT MEDIATE THE RELATIONSHIP BETWEEN PROCEDURAL JUSTICE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR?
Robert H. Moorman, Gerald L. Blakely, Brian P. Niehoff
Abstract
Robert H. Moorman, Gerald L. Blakely, Brian P. Niehoff
Abstract
Our purpose was to test an explanation of how procedural justice may influence organizational citizenship behavior (OCB). The model tested suggests that procedural justice affects OCB by influencing perceived organizational support, which in turn prompts employees to reciprocate with organizational citizenship behaviors. Results suggest that procedural justice is an antecedent to perceived organizational support, which in turn fully mediates its relationship to three of four OCB dimensions.
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Our purpose was to test an explanation of how procedural justice may influence organizational citizenship behavior (OCB). The model tested suggests that procedural justice affects OCB by influencing perceived organizational support, which in turn prompts employees to reciprocate with organizational citizenship behaviors. Results suggest that procedural justice is an antecedent to perceived organizational support, which in turn fully mediates its relationship to three of four OCB dimensions.
Key concepts: Organizational citizenship behavior, Organizational justice, Perceived organizational support, Procedural justice, Organizational behavior, Psychology, Organizational commitment, Social psychology