1993•International Journal of Operations & Production ManagementOpen access

A Computerized System for Forecasting Spare Parts Sales: A Case Study

Ralph D. Snyder

Abstract

Focuses on a computerized sales forecasting system for the control of automotive spare parts. Outlines the logic of the forecasting method, a refinement of exponential smoothing, together with a method for monitoring forecast errors. Describes experiences in developing, implementing and operating the system.

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Key concepts: Spare part, Exponential smoothing, Sales forecasting, Computer science, Automotive industry, Demand forecasting, Inventory control, Control (management)