1997•Long Range PlanningRequires access
The balanced scorecard: Translating strategy into action
D. P. Norton
Open publisher page 8,265 citations
Abstract
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D. P. Norton
Abstract
An abstract is not available in the OpenAlex record for this paper.
OpenAlex reports 8265 citations for this work. Citation counts describe recorded attention and do not establish research quality.
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Key concepts: Balanced scorecard, Strategy map, Process management, Performance measurement, Process (computing), Strategic management, Computer science, Business process