호텔기업 종사원의 직무특성이 조직후원인식과 조직몰입 및 조직시민행동에 미치는 영향에 관한 구조모형분석

The Purpose of this study is to identify the influences of job characteristics on perceived organizational support, organizational commitment and organizational citizenship behavior of hotel employees. The results of this study is follows. First, job characteristics have partially positive impact on perceived organizational support. Second, job characteristics have partially positive impact on organizational commitment. Third, job characteristics has partially positive impact on organizational citizenship behavior. Forth, perceived organizational support has positive impact on organizational commitment. Fifth, perceived organizational support has partially positive impact on organizational citizenship behavior. Lastly, organizational commitment has partially positive impact on organizational citizenship behavior.