2014•Unpublished venueOpen access

Apology and Forgiveness in Couples

Samuel H. Reyna

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Abstract

Following a transgression, interpersonal forgiveness is one strategy used to restore harmony between the victim and offender. Research also suggests that forgiveness can promote psychological and physical health. Research has shown that an apology from the offender may facilitate the forgiveness process. The majority of studies suggest that when a victim receives an apology, they experience higher levels of forgiveness toward their offender. The purpose of this thesis was to explore the association between apology and forgiveness in a sample of adults and undergraduate students (N = 803). The results are organized in three sections. First, I found a positive relationship between apology and forgiveness, replicating prior research. Second, I created a new measure of transgression severity, and provided evidence of internal consistency, construct validity, and criterion-related validity for this measure. Third, I tested two variables hypothesized to moderate the association between apology and forgiveness. First, there was some evidence that perceived offender humility moderated the association between simple apology and forgiveness. Offenders who were perceived as being more humble when providing a simple apology were granted more forgiveness than their less humble counterparts. Second, there was some evidence that transgression severity moderated the association between a complete apology and forgiveness, but the effect was in the opposite direction as hypothesized. For individuals who reported a transgression of high severity, there was a stronger association between the completeness of an apology and forgiveness than for individuals who reported a transgression of low severity. I conclude by discussing limitations, areas for future research, and implications for counseling.

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What this paper is about

Following a transgression, interpersonal forgiveness is one strategy used to restore harmony between the victim and offender. Research also suggests that forgiveness can promote psychological and physical health. Research has shown that an apology from the offender may facilitate the forgiveness process. The majority of studies suggest that when a victim receives an apology, they experience higher levels of forgiveness toward their offender. The purpose of this thesis was to explore the association between apology and forgiveness in a sample of adults and undergraduate students (N = 803). The results are organized in three sections. First, I found a positive relationship between apology and forgiveness, replicating prior research. Second, I created a new measure of transgression severity, and provided evidence of internal consistency, construct validity, and criterion-related validity for this measure. Third, I tested two variables hypothesized to moderate the association between apology and forgiveness. First, there was some evidence that perceived offender humility moderated the association between simple apology and forgiveness. Offenders who were perceived as being more humble when providing a simple apology were granted more forgiveness than their less humble counterparts. Second, there was some evidence that transgression severity moderated the association between a complete apology and forgiveness, but the effect was in the opposite direction as hypothesized. For individuals who reported a transgression of high severity, there was a stronger association between the completeness of an apology and forgiveness than for individuals who reported a transgression of low severity. I conclude by discussing limitations, areas for future research, and implications for counseling.

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Available abstract

Following a transgression, interpersonal forgiveness is one strategy used to restore harmony between the victim and offender. Research also suggests that forgiveness can promote psychological and physical health. Research has shown that an apology from the offender may facilitate the forgiveness process. The majority of studies suggest that when a victim receives an apology, they experience higher levels of forgiveness toward their offender. The purpose of this thesis was to explore the association between apology and forgiveness in a sample of adults and undergraduate students (N = 803). The results are organized in three sections. First, I found a positive relationship between apology and forgiveness, replicating prior research. Second, I created a new measure of transgression severity, and provided evidence of internal consistency, construct validity, and criterion-related validity for this measure. Third, I tested two variables hypothesized to moderate the association between apology and forgiveness. First, there was some evidence that perceived offender humility moderated the association between simple apology and forgiveness. Offenders who were perceived as being more humble when providing a simple apology were granted more forgiveness than their less humble counterparts. Second, there was some evidence that transgression severity moderated the association between a complete apology and forgiveness, but the effect was in the opposite direction as hypothesized. For individuals who reported a transgression of high severity, there was a stronger association between the completeness of an apology and forgiveness than for individuals who reported a transgression of low severity. I conclude by discussing limitations, areas for future research, and implications for counseling.

Key concepts: Forgiveness, Psychology, Social psychology

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