The Use of Performance Indicators in Higher Education: The Challenge of the Quality Movement

Prefatory Note. KEY ISSUES IN THE DEVELOPMENT OF PERFORMANCE INDICATORS. The policy background, central control and institutional autonomy, defining performance indicators and the measurement of inputs and outputs in education, plan of the book. AN OVERVIEW OF RECENT EXPERIENCE AND CURRENT PERSPECTIVES. Great Britain, the United States of America, other countries, some comparative comments. SURVEYS OF PERFORMANCE INDICATORS OF TEACHING. Assessing teaching performance. Measuring output: value added. Using cost measures as performance indicators. Waste rates and completion. Employment and first destinations. Student and peer review. SURVEYS OF PERFORMANCE INDICATORS OF RESEARCH. Assessing research performance. Output measures: publications, licences and patents. Measuring quality. Research income. Peer review of research. TYPES AND MODELS AND MODES OF APPLICATION. Review of our selection of performance indicators. Use of performance indicators by funding bodies. Use of performance indicators within institutions and departments. All those responsible for the management of colleges and universities, and organisations concerned with research in education and quality management.