Beyond public management

The Netherlands are often considered an excellent example of ‘new public management’ reforms. Especially the ‘Tilburg model’ of management reform that took place in Dutch local government in the mid-1980s has become internationally renowned. In this review of public management reforms that took place in Dutch local and national government during the 1980s and 1990s we will show that managerial reforms were not the only dominant story in the The Netherlands. Dutch administration experienced a shift in frame of reference beyond public management. This review will not concentrate on ‘factual reforms’ but rather on reform ideas. This study departs from the empirical positivist approach where ‘objective facts’ play the central role. There is no one and single ‘objective truth’ about reforms. Managerial reform seemed the dominant story. In ‘reality’ there was a variety of reform ideas.