2014•Knowledge Management & E-Learning An International JournalOpen access

Challenges of knowledge sharing in the petrochemical industry

Chin Wei Chong, Jamshid Besharati

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Abstract

Knowledge sharing is one of the important and also challenging parts in the success of KM implementation. The objective of this paper is to find out knowledge sharing barriers in the petrochemical companies in a Middle East country. Three main categories are found to have an impact on knowledge sharing in the companies. These categories are potential individual knowledge sharing barriers, potential organizational knowledge sharing barriers and potential technological knowledge sharing barriers. Data were collected by using a convenience sampling survey method. 500 questionnaires were distributed among employees and 302 questionnaires were returned. Trust, knowledge as power, communication, organizational hierarchy and knowledge sharing technological systems are found to have relationships with knowledge sharing. However, reward and recognition system have less significant relationship with knowledge sharing in the petrochemical companies.

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What this paper is about

Knowledge sharing is one of the important and also challenging parts in the success of KM implementation. The objective of this paper is to find out knowledge sharing barriers in the petrochemical companies in a Middle East country. Three main categories are found to have an impact on knowledge sharing in the companies. These categories are potential individual knowledge sharing barriers, potential organizational knowledge sharing barriers and potential technological knowledge sharing barriers. Data were collected by using a convenience sampling survey method. 500 questionnaires were distributed among employees and 302 questionnaires were returned. Trust, knowledge as power, communication, organizational hierarchy and knowledge sharing technological systems are found to have relationships with knowledge sharing. However, reward and recognition system have less significant relationship with knowledge sharing in the petrochemical companies.

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Available abstract

Knowledge sharing is one of the important and also challenging parts in the success of KM implementation. The objective of this paper is to find out knowledge sharing barriers in the petrochemical companies in a Middle East country. Three main categories are found to have an impact on knowledge sharing in the companies. These categories are potential individual knowledge sharing barriers, potential organizational knowledge sharing barriers and potential technological knowledge sharing barriers. Data were collected by using a convenience sampling survey method. 500 questionnaires were distributed among employees and 302 questionnaires were returned. Trust, knowledge as power, communication, organizational hierarchy and knowledge sharing technological systems are found to have relationships with knowledge sharing. However, reward and recognition system have less significant relationship with knowledge sharing in the petrochemical companies.

Key concepts: Knowledge sharing, Knowledge management, Business, Hierarchy, Computer science, Market economy, Economics

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