Knowledge and Business Process Management

Directions and trends in knowledge management research knowledge economy simulation modelling intelligent agents for knowledge management in e-commerce knowledge management knowledge management in action the learning enactment of process knowledge bridging the gap from the general to the specific by linking knowledge management to business processes designing organizational memory in knowledge-intensive companies opportunities for data mining and customer knowledge management for shopping centres managing knowledge in a collaborative context technical aspects of knowledge management a framework for managing knowledge in requirements identification the impact of the knowledge economy on leadership in organizations the role of teams in business process change.