Distance Training: How Innovative Organizations are Using Technology to Maximize Learning and Meet Business Objectives

Introduction. Organizational Technology and Its Impact on Distance Training (D. Schreiber). Conceptual Frameworks in Distance Training and Education (Z. Berge). Instructional Design of Distance Training (D. Screiber). DISTRIBUTING INFORMATION AND INCREASING KNOWLEDGE. Building Customer Relations: Web--Based Training for the Home Improvement Industry. Increasing Employee Knowledge and Understanding of Operational Systems: Integrating Multiple Technologies at NYNEX (B. Howard). Disseminating Time--Sensitive Information: Using Interactive Distance Learning to Deliver Training and Education in the American Red Cross Biomedical Services (L. Klueter & E. Kalweit). Disseminating Time-- and Regualtion--Sensitive Information: Online Training Seminars at Mortgage Bankers Association of America (T. Monahan). Graduate Programs at a Distance: A Partnership Between the California Department of Rehabilitation and San Diego State University (M. Warn, et al.). BUILDING SKILLS (TECHNICAL AND CRITICAL THINKING). Reskilling Employees for Competitve Advantage: Reinventing Learning at Unisys Corporation. Delivering Technical Training to Advance Mechanical Skills: Interactive Video Teletraining in the Federal Aviation Administration (L. Payneand & H. Payne). Delivering Clinical-- Based Training in a Public Health Setting (J. Place, et al.). Skills--Based Distance Training for a Global Environment: Malaysia's Virtual University (M. Ress & P. Sonberg). The Value of Building Skills with Online Technology: Online Training Costs and Evaluation at the Texas Natural Resource Conservation Commission (S. Walker). Building Intranet Courseware Using Multidisciplinary Teams: The Story of Quantum Solutions, Inc. and Colombia/ HCA Healthcare Corporation (A. Yakimivicz). CHANGING ATTITUDES AND ENHANCING MOTIVATION. Eliciting Community Beliefs and Changing Attitudes Through Education: Innovative Distance Learning at the Colombus Center (R. Bento, et al.). Measuring attitudes to Assess Trainig: The Interactive Distance Learning Group Looks at Learning and Transfer from Satellite Training (J. Dessinger, et al.). Unanticipated Attitudianl Cahnge: The Progression Toward Self-- Directed Distance Training at H.B. Zachry (L. Dooley, et al.). Utilizing Telelearning as a Strategic Media Choice to Enhance Executive Development and Affect Organizational Perspective: The U.S. Navy's Bureau of Medicine and Surgery (BUMED) (J. Suchan & A. Crawford). Conclusion. Best Practices of Distance Training (D. Schreiber).