2007•Unpublished venueRequires access

Telephone Interviewer Voice Characteristics and the Survey Participation Decision

Robert M. Groves, Barbara C. O’Hare, Dottye Gould‐Smith, José R. Benkı́, Patty Maher

Abstract

This chapter contains sections titled: Introduction Research on the Role of Interviewers in Telephone Survey Response Rates The Role of Interviewer Voice Qualities in Telephone Survey Participation Decisions Research Design Analysis of Results Conclusions

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Available abstract

Key concepts: Interview, Telephone survey, Survey research, Psychology, Telephone interview, Survey methodology, Applied psychology, Social psychology