Management: A Practical Introduction

PART 1. INTRODUCTION 1. The Exceptional Manager: What You Do, How You Do It 2. Management Theory: Essential Background for the Successful Manager PART 2. THE ENVIRONMENT OF MANAGEMENT 3. The Manager's Changing Work Environment & Responsibilities 4. Global Management: Managing Across Borders PART 3. PLANNING 5. Planning: The Foundation of Successful Management 6. Strategic Management: How Star Managers Realize a Grand Design 7. Individual & Group Decision Making: How Managers Make Things Happen PART 4. ORGANIZING 8. Organizational Culture, Structure, & Design: Building Blocks of the Organization 9. Human Resource Management: Getting the Right People for Managerial Success 10. Organizational Change & Innovation: Life-Long Challenges for the Exceptional Manager PART 5. LEADING 11. Managing Individual Differences & Behavior 12. Motivating Employees: Achieving Superior Performance in the Workplace 13. Groups & Teams: From Conflict to Cooperation 14. Power, Influence, & Leadership: From Becoming a Manager to Becoming a Leader 15. Interpersonal & Organizational Communication PART 6. CONTROL 16. Control: Techniques for Enhancing Organizational Effectiveness Appendix: The Project Planner's Toolkit: Flowcharts & Gantt Charts