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Update: Guidelines for Effective Facilitation of Creative Problem Solving

Roger L. Firestien, Donald J. Treffinger

Open publisher page 3 citations

Abstract

The first article in this series provided an overview of the concepts and processes of CPS (Creative Problem Solving) with a detailed discussion of the logistics of a CPS session (resources, materials, setup, and facilitation techniques). Each of the six phases of CPS — Mess-Finding (MF), Data-Finding (DF), Problem-Finding (PF), Idea-Finding (IF), Solution-Finding (SF), and Acceptance-Finding (AF) — involves a divergent (creative thought) phase, which focuses on generating new ideas and possibilities, and a convergent (critical thought) phase, which selects, synthesizes, and refines ideas.

About this research paper

What this paper is about

The first article in this series provided an overview of the concepts and processes of CPS (Creative Problem Solving) with a detailed discussion of the logistics of a CPS session (resources, materials, setup, and facilitation techniques). Each of the six phases of CPS — Mess-Finding (MF), Data-Finding (DF), Problem-Finding (PF), Idea-Finding (IF), Solution-Finding (SF), and Acceptance-Finding (AF) — involves a divergent (creative thought) phase, which focuses on generating new ideas and possibilities, and a convergent (critical thought) phase, which selects, synthesizes, and refines ideas.

Why it matters

OpenAlex reports 3 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

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Method / approach

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Main findings

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Limitations

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Applications

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Available abstract

The first article in this series provided an overview of the concepts and processes of CPS (Creative Problem Solving) with a detailed discussion of the logistics of a CPS session (resources, materials, setup, and facilitation techniques). Each of the six phases of CPS — Mess-Finding (MF), Data-Finding (DF), Problem-Finding (PF), Idea-Finding (IF), Solution-Finding (SF), and Acceptance-Finding (AF) — involves a divergent (creative thought) phase, which focuses on generating new ideas and possibilities, and a convergent (critical thought) phase, which selects, synthesizes, and refines ideas.

Key concepts: Facilitation, Creative problem-solving, Session (web analytics), Computer science, Management science, Phase (matter), Creative thinking, Convergent thinking

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