2015•International journal of social sciences and humanities reviewOpen access

PERFORMANCE MEASUREMENT TECHNIQUES AND PERFORMANCE MANAGEMENT IN THE PUBLIC SECTOR

Phillip Adeyinka Oyadiran, Ahmed Tafida Dagauda, Mohammed Gimba

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Abstract

All organizations, whether public or private, are attempting to achieve goals and objectives. It does not matter whether the objectives are return-on capital, market share, and social well-being. Organization must have competent employees who can perform the necessary tasks to accomplish these objectives. There is probably no programme in the field of human resources management that is so difficult to implement and yet so vital to individual and organizational development than performance management aimed at achieving these objectives. In all organizations, effective results are crucial to survival. Since continuous improvement of performance is a basic condition for individual and organizational growth and development, individual employee’s performance needs to be evaluated against established objectives. By appraising individual’s performance, areas of relative strength can be identified and reinforced while areas of weakness can be addressed in a manner that is conducive to better performance. Using secondary source of data, the paper concludes that performance management technique becomes more effective when used for specific purpose. In view of this development, the study recommends separate assessment technique for different purpose in place of the current multi-purpose performance management system.

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All organizations, whether public or private, are attempting to achieve goals and objectives. It does not matter whether the objectives are return-on capital, market share, and social well-being. Organization must have competent employees who can perform the necessary tasks to accomplish these objectives. There is probably no programme in the field of human resources management that is so difficult to implement and yet so vital to individual and organizational development than performance management aimed at achieving these objectives. In all organizations, effective results are crucial to survival. Since continuous improvement of performance is a basic condition for individual and organizational growth and development, individual employee’s performance needs to be evaluated against established objectives. By appraising individual’s performance, areas of relative strength can be identified and reinforced while areas of weakness can be addressed in a manner that is conducive to better performance. Using secondary source of data, the paper concludes that performance management technique becomes more effective when used for specific purpose. In view of this development, the study recommends separate assessment technique for different purpose in place of the current multi-purpose performance management system.

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Available abstract

All organizations, whether public or private, are attempting to achieve goals and objectives. It does not matter whether the objectives are return-on capital, market share, and social well-being. Organization must have competent employees who can perform the necessary tasks to accomplish these objectives. There is probably no programme in the field of human resources management that is so difficult to implement and yet so vital to individual and organizational development than performance management aimed at achieving these objectives. In all organizations, effective results are crucial to survival. Since continuous improvement of performance is a basic condition for individual and organizational growth and development, individual employee’s performance needs to be evaluated against established objectives. By appraising individual’s performance, areas of relative strength can be identified and reinforced while areas of weakness can be addressed in a manner that is conducive to better performance. Using secondary source of data, the paper concludes that performance management technique becomes more effective when used for specific purpose. In view of this development, the study recommends separate assessment technique for different purpose in place of the current multi-purpose performance management system.

Key concepts: Performance management, Organizational performance, Business, Process management, Performance measurement, Human resource management, Field (mathematics), Public sector

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