Challenges facing e-government projects in Kenya
Alfred Ngugi Mungai
Abstract
Open-access reader
Alfred Ngugi Mungai
Abstract
Open-access reader
Electronic government (E-government) is the utilization of Information CommunicationTechnologies (lCTs) to transform the efficiency, effectiveness, transparency and accountability of exchanges within government, between government and citizens and businesses locally and abroad; and to empower citizens through access and use of information.The broad objective of the study was to identify the challenges facing the E-government project in Kenya.In addition, the study sought to achieve the following specific objectives: to establish the effect of government's information sharing policies on implementation of E-government project; to determine the effect of levels of technical knowledge and skills amongst staff on implementation of E-government project; to determine the ICT infrastructure-related factors that hinder successful implementation of E-government project; and, to establish the extent or readiness of staff to change occasioned by computerization of government services.The study adapted a descriptive research design which involved a field survey in the selected government ministries.The ministries included the Ministry of Vice-President and the Ministry of Home affairs; Ministry of Foreign Affairs; Ministry of.Finance; Ministry of State for Public Service; Ministry of Planning & Vision 2030; Office of the Attorney General; Ministry of State for Immigration & Registration of Persons; Ministry of Lands; Office of the Deputy Prime Minister
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Electronic government (E-government) is the utilization of Information CommunicationTechnologies (lCTs) to transform the efficiency, effectiveness, transparency and accountability of exchanges within government, between government and citizens and businesses locally and abroad; and to empower citizens through access and use of information.The broad objective of the study was to identify the challenges facing the E-government project in Kenya.In addition, the study sought to achieve the following specific objectives: to establish the effect of government's information sharing policies on implementation of E-government project; to determine the effect of levels of technical knowledge and skills amongst staff on implementation of E-government project; to determine the ICT infrastructure-related factors that hinder successful implementation of E-government project; and, to establish the extent or readiness of staff to change occasioned by computerization of government services.The study adapted a descriptive research design which involved a field survey in the selected government ministries.The ministries included the Ministry of Vice-President and the Ministry of Home affairs; Ministry of Foreign Affairs; Ministry of.Finance; Ministry of State for Public Service; Ministry of Planning & Vision 2030; Office of the Attorney General; Ministry of State for Immigration & Registration of Persons; Ministry of Lands; Office of the Deputy Prime Minister
Key concepts: Government (linguistics), Environmental planning, Political science, Business, Public administration, Geography, Philosophy, Linguistics