2011•Service science: research and innovations in the service economyRequires access

Customer-Driven Value Co-creation in Service Networks

Stephen K. Kwan, Soe‐Tsyr Yuan

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Key concepts: Value proposition, Service-dominant logic, Service (business), Proposition, Value network, Value (mathematics), Service provider, Perspective (graphical)

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Customer-Driven Value Co-creation in Service Networks — Research Paper | ScholarLens