2011Alexandria (UniSG) (University of St.Gallen)Open access

Do End Users Accept End User Development

Andrea Giessmann, Jana Ebermann, Katarina Stanoevska‐Slabeva

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Abstract

Do end-users accept end-user development by using enterprise mashups? Using the technology acceptance model, this research investigates the acceptance of the FAST platform, which enables endusers to build their own application by simply drag and drop graphical building blocks onto a canvas. An evaluation workshop of 159 individuals in various countries and locations found strong support of the idea. It was revealed that perceived usefulness strongly affected the attitude towards using enterprise mashups for end-user development. In turn, perceived ease of use did not. With respect to the developed mashup platform it was found that the available content within a mashup platform is the main influencing factor on the acceptance of end-user development by using mashups.

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What this paper is about

Do end-users accept end-user development by using enterprise mashups? Using the technology acceptance model, this research investigates the acceptance of the FAST platform, which enables endusers to build their own application by simply drag and drop graphical building blocks onto a canvas. An evaluation workshop of 159 individuals in various countries and locations found strong support of the idea. It was revealed that perceived usefulness strongly affected the attitude towards using enterprise mashups for end-user development. In turn, perceived ease of use did not. With respect to the developed mashup platform it was found that the available content within a mashup platform is the main influencing factor on the acceptance of end-user development by using mashups.

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Available abstract

Do end-users accept end-user development by using enterprise mashups? Using the technology acceptance model, this research investigates the acceptance of the FAST platform, which enables endusers to build their own application by simply drag and drop graphical building blocks onto a canvas. An evaluation workshop of 159 individuals in various countries and locations found strong support of the idea. It was revealed that perceived usefulness strongly affected the attitude towards using enterprise mashups for end-user development. In turn, perceived ease of use did not. With respect to the developed mashup platform it was found that the available content within a mashup platform is the main influencing factor on the acceptance of end-user development by using mashups.

Key concepts: Mashup, End-user development, End user, Computer science, World Wide Web, Usability, Human–computer interaction, Web 2.0

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