Analytical Knowledge Warehousing for Business Intelligence

The Information Technology and Internet techniques are rapidly developing. Interaction between enterprises and customers has dramatically changed. It becomes critical that enterprises are able to perform rapid diagnosis and quickly respond to market change. How to apply business intelligence (BI), manage, and diffuse discovered knowledge efficiently and effectively has attracted much attention (Turban et al., 2007). In this chapter, an “analytical knowledge warehousing” approach is proposed to apply business intelligence, and solve the knowledge management and diffusion issues for decision-making. Analytical knowledge is referred to a set of discovered knowledge, i.e., core of BI, which is extricated from databases, knowledge bases, and other data storage systems through aggregating data analysis techniques and domain experts from business perspective. The solution approach includes conceptual framework of analytical knowledge, analytical knowledge externalization, design and implementation of analytical knowledge warehouse. The methodology has integrated with multi-dimensional analytical techniques to efficiently search analytical knowledge documents. The techniques include static and dynamic domains and solve problems from the technical and management standpoints. The use of analytical knowledge warehouse and multidimensional analysis techniques shows the promising future to apply BI and support decision-making in business.