ScholarLens Back to search
2006•Journal of the Association for Information SystemsOpen access

A Change-Management Model for the Implementation and Upgrade of ERP Systems

Cheryl Calvert

Open full text 13 citations

Abstract

This paper formulates a model of the most important mechanisms of effective change management in enterprise resource planning systems. This ‘ERP Change-Management Model’ was developed after a comprehensive review and synthesis of IT change literature that encompassed the fields of IT project management, business process reengineering, IT innovation adoption, and enterprise resource planning systems. Ten change management mechanisms were identified as important in motivating ERP users to embrace change and to learn to use an ERP system effectively. An adequate budget for change resources is the facilitating condition for these change management mechanisms.

Open-access reader

About this research paper

What this paper is about

This paper formulates a model of the most important mechanisms of effective change management in enterprise resource planning systems. This ‘ERP Change-Management Model’ was developed after a comprehensive review and synthesis of IT change literature that encompassed the fields of IT project management, business process reengineering, IT innovation adoption, and enterprise resource planning systems. Ten change management mechanisms were identified as important in motivating ERP users to embrace change and to learn to use an ERP system effectively. An adequate budget for change resources is the facilitating condition for these change management mechanisms.

Why it matters

OpenAlex reports 13 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

This paper formulates a model of the most important mechanisms of effective change management in enterprise resource planning systems. This ‘ERP Change-Management Model’ was developed after a comprehensive review and synthesis of IT change literature that encompassed the fields of IT project management, business process reengineering, IT innovation adoption, and enterprise resource planning systems. Ten change management mechanisms were identified as important in motivating ERP users to embrace change and to learn to use an ERP system effectively. An adequate budget for change resources is the facilitating condition for these change management mechanisms.

Key concepts: Enterprise resource planning, Change management (ITSM), Process management, Business process reengineering, Process (computing), Knowledge management, Business, Upgrade

Related papers

Related paper 1Related paper 2Related paper 3
Back to paper searchBrowse research topicsOriginal source
A Change-Management Model for the Implementation and Upgrade of ERP Systems — Research Paper | ScholarLens