Jörg Cassens
Abstract
We have argued elsewhere that user goals should be taken into account when deciding what kind of explanation of its results a CBR system should give. In this paper, we propose the use of an Activity Theory based methodology for identifying di#erent user goals and expectations towards explanations given by a system supporting a work process.
OpenAlex reports 14 citations for this work. Citation counts describe recorded attention and do not establish research quality.
A contribution statement is not available in the OpenAlex record.
Method details are not available in the OpenAlex metadata.
Findings are not separately available in the OpenAlex metadata.
Limitations are not available in the OpenAlex metadata.
Application details are not available in the OpenAlex metadata.
We have argued elsewhere that user goals should be taken into account when deciding what kind of explanation of its results a CBR system should give. In this paper, we propose the use of an Activity Theory based methodology for identifying di#erent user goals and expectations towards explanations given by a system supporting a work process.
Key concepts: Focus (optics), Process (computing), Intelligent decision support system, Computer science, Semiotics, Consciousness, Function (biology), Work (physics)