Discipline and Governmentality at Work: Making the Subject and Subjectivity in Modern Tertiary Labour
Donald J. Winiecki
Abstract
Donald J. Winiecki
Abstract
Drawn from ethnographic research using post-structural analytics, this book describes how a collection of technologies is taken up in a common form of tertiary labour - call centres - to produce 'truth', knowledge, power and modern forms of subjectivity and social subjects. It provides a detailed look at the 'genealogy of subjectivity' at work.
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Drawn from ethnographic research using post-structural analytics, this book describes how a collection of technologies is taken up in a common form of tertiary labour - call centres - to produce 'truth', knowledge, power and modern forms of subjectivity and social subjects. It provides a detailed look at the 'genealogy of subjectivity' at work.
Key concepts: Governmentality, Subjectivity, Subject (documents), Work (physics), Sociology, Political science, Gender studies, Epistemology