2015•Information Technology and ManagementRequires access

Defining the relationships between IT service management and IT service governance

Marko Jäntti, Virpi Hotti

Open publisher page 17 citations

Abstract

This record does not include an abstract. Use the full-text link above if available.

About this research paper

What this paper is about

An abstract is not available in the OpenAlex record for this paper.

Why it matters

OpenAlex reports 17 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Key concepts: Service delivery framework, Service design, Service product management, Service provider, Service (business), Information Technology Infrastructure Library, IT service management, Business

Back to paper search Browse research topics Original source

Defining the relationships between IT service management and IT service governance — Research Paper | ScholarLens